Privacy Policy

1. Data Controller

Individual Entrepreneur Ryzhenko Olha Vadymivna (RNOKPP 2502018368, Ukraine), operating under the TRENDFORU brand ("we", "us", "our"), is the data controller of your personal data. Contact: [email protected].

2. Data We Collect

When you use our website or place an order, we may collect:

• Identity data: first name, last name
• Contact data: email, phone, shipping address
• Transaction data: order details, payment confirmation (payment card details are handled by WayForPay, we never store them)
• Technical data: IP address, browser type, device, language preference
• Usage data: pages visited, products viewed, cart activity

3. Legal Basis and Purposes

• Contract performance — to process your order, deliver goods, handle returns
• Legal obligation — accounting, tax, consumer protection
• Legitimate interest — fraud prevention, service improvement, security
• Consent — marketing emails, cookies beyond strictly necessary

4. Data Sharing

We share data with processors only to the extent required to provide the service:

• WayForPay (payment processor) — for card payments and anti-fraud
• Shipping carriers — for order delivery
• Email service — for transactional emails
• Hosting and analytics providers — under data processing agreements

We do not sell your personal data.

5. Retention

Order data: kept for 6 years for accounting and warranty purposes. Account data: until you delete your account. Marketing data: until you withdraw consent.

6. Your Rights (GDPR)

• Access your data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority (AEPD in Spain)

7. International Transfers

Some processors (e.g. WayForPay in Ukraine) are located outside the EEA. Transfers are protected by Standard Contractual Clauses or equivalent safeguards.

8. Security

We use HTTPS, encrypted sessions, and PCI-DSS compliant payment infrastructure. However, no method is 100% secure.

9. Changes

We may update this policy. The latest version is always available at this URL with the revision date below.